Digital Guardrails

Brain-Based Solutions to Boost Employees’ Productivity & Wellbeing

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The pandemic has created a unique opportunity for organisations to establish more productive work arrangements, congruent with how the brain and body works best online.

There’s tremendous opportunity for organisations that address employees’ and teams’ digital wellbeing and improve employee focus. The Economist Intelligence Unit (EIU) found that companies in the sectors analysed could potentially gain as much as $1.2 trillion in untapped employee output with designing optimal work arrangements that tackle employee distraction.

Consider what your organisation could gain if you developed productive hybrid work strategies based on brain-science. That’s exactly what I can do for you.

The Economist Intelligence Unit (EIU)

published data from a study commissioned by Dropbox in 2020.

They found that:

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28%

of working hours in knowledge work are lost to distractions in the US

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an average of

581 hours

per knowledge worker annually is lost to distractions

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disruptions translate to US companies losing

$391

billion annually in lost productivity in the sectors analyzed

or roughly

28%

in salary costs per knowledge worker

among the most taxing sources of distraction were face-to-face interruptions from colleagues about work-related tasks

34%

followed by checking, reading and responding to work-related email

29%

peripheral office distractions like phones ringing and background chatter

23%

mind wandering

23%

and work-related meetings

21%

Since the pandemic, research indicates that remote work options have meant that:

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almost one-fifth of respondents check email every few minutes and 70% check it at least once an hour.

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Nearly half of workers said they can focus more when working from home, compared with less than a third who report either no change or diminished focus.

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42% reported spending more time on deeply focused work. Eliminating office-based distractions is the second-highest reason for greater engagement with work, after relief from commuting.

SOLUTION:

Brain-Based Guiding Principles for Hybrid Work Arrangements

I work with high-performing teams to establish an organisation’s ‘digital guardrails’. The co-creation of guiding principles, new norms and behaviours for hybrid work ensures employees’ wellbeing and productivity are strengthened. I provide brain-based solutions to working remotely and online by decoding the neurobiology of peak-performance in a digital age.

To facilitate lasting change the following series of phases are recommended:

Tackle your productivity and wellbeing issues with clearly delineated best work practices based on neuroscience and psychology and technology.

PHASE 1:

 

Digital Pulse Check

 

Using my digital wellbeing and performance assessment tools: the Digital Peak-Performance Assessment  (DPPA) and Productivity, ENgagement, Wellbeing, Energy and Stress (PEWES) assessments, or your own internal metrics and data we’ll identify current issues and digital dilemmas related to hybrid work, specific to your organisation. I’ll also request access to any internal policies or documents related to hybrid or digital work practices and will conduct interviews with leaders and employees (NDAs are of course signed first). 

 I’ll analyse your organisation’s digital usage data, if available (for example, Microsoft Analytics). Data from these various sources will be amalgamated and analysed to provide a comprehensive understanding of the organisation’s digital patterns and behaviours.  This phase will also involve a digital audit to ascertain the tools and technologies utilised by the team/division/organisation.

PHASE 2:

Digital Best Practice

A one-off, or series of masterclasses are delivered to all staff on digital best practice. Participants will learn how the brain works optimally in an online and hybrid context, outlining best practices based on psychology and neuroscience. A choice of presentations are available for you to select and these can be delivered online or in-person.

PHASE 3:

Digital Focus Groups

Key stakeholders and team members from the team and/or organisation meet (online or in-person) to discuss the challenges and opportunities hybrid work presents to their organisation/team. Data captured from the focus group will be combined with the data obtained in Step 1. 

PHASE 4:

Guiding Principles for Hybrid Work Document 

I’ll draft a Guiding Principles for Hybrid Work document that will provide brain-based suggestions, unique to your organisation or team’s context, on how to best operate in a hybrid work context. I’ll work in partnership with your HR/People & Culture team or other identified key stakeholders to ensure the document is aligned with your organisational culture and practices.

This draft will be presented to the focus group for feedback and a final copy produced. Your organisation can have the document graphically designed so it is congruent with the other policy collateral (or we can provide this service at an additional fee).

PHASE 5:

Guiding Principles for
Hybrid Work Launch

I’ll share the final document in a presentation (online or in-person). This can be co-presented by myself and a staff member involved in this process, or alternatively, it can be presented by myself. Staff will have an opportunity to ask questions about implementation.

PHASE 6:

Cultural Embedding

I can work with team leaders and the HR team and provide advice, tools and guidance on embedding the changes into organisational practice. Many digital habits and behaviours can become entrenched and challenging to change. This stage may involve individual and/or small group coaching or advisory services. Scoping for Phase 6 is only provided after Phase 4 is completed.

BOOST YOUR

ORGANISATION’S PERFORMANCE

by applying neuroproductivity principles to hybrid work practices.

What your organisation will be getting through my advisory services:

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Focused knowledge workers who can tame their tech distractions (watch your productivity markers soar)

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Productive virtual and/or hybrid meeting practices across the organisation

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Employees who are thriving in the digital workplace.

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Employees whose physical health and mental wellbeing are protected by practical solutions regarding the use of technology from a professional (and personal) level

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Improved employee engagement as their work practices create firm boundaries between their work and home lives

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A decline in the usage of email and communication tools and an increase asynchronous technologies so your employees really can work anywhere, anytime (without eroding productivity, or creating project bottlenecks)

THE OPPORTUNITY FACING
HYBRID TEAMS

The pandemic ushered in radical changes to how we work. We’ve seen rapid transformations in where, when and how we work with dispersed teams and an increasing reliance on digital technologies.

Whilst this has brought a range of benefits (better work-life blend, less commuting, potential opportunity for deep, focused work), it has also posed new challenges (particularly increases in our digital load, potential concerns with digital burnout and inability to segregate our professional and personal lives).

Focused attention is a key component of a knowledge-driven economy, vital for ideation, creativity, problem-solving and productivity. However, for many knowledge workers, the reality of their work days in a hybrid work arrangement consists of constant digital interruptions that prevent them from finding time for deep, focused work and also compromising their wellbeing. Digital disturbances compromise employees’ wellbeing and put a dent in their performance.

“Focus is the engine of knowledge work,”

according to Michael Gold, managing editor from the Economist Intelligence Unit (EIU). Increasingly, knowledge workers’ professional lives are fragmented by continual digital distractions that increase stress, increase error rates and inhibit them from achieving peak-performance.

While the costs to organisations in lost productivity and compromised wellbeing are substantial, there is also huge upside to helping employees bolster their focus. Those organisations that create sustainable digital practices will leverage the myriad of benefits offered by technology and remote work practices, whilst simultaneously driving productivity and employee wellbeing.

INVESTMENT

To ensure that organisations make lasting change, the six-step process is strongly recommended. Co-creating a guiding principles document and culturally embedding the changes are critical for organisations to achieve long-term results.

My fee represents my personal commitment to the project. I offer a fixed fee to ensure that we’re both satisfied with the final product and outcome. So feel free to arm me with as many policy documents, load me with survey data, equip me with as many meetings and as much feedback as required. I’m here to ensure your employees thrive in the digital world and will do all I can to ensure this outcome.

Let’s start a conversation to determine if this is something that MacquarieBank is interested in considering.

Ready to start?

I’d love to help your team to thrive online.

0418162824

PLEASE NOTE:

Dr Kristy requires a minimum of two weeks notice to make any date changes to focus groups, meetings or presentations.

Additional Supplier Costs

For example, for the graphic design costs of the have not been included in this proposal and will be charged, if required, on the final invoice.

All prices quoted exclude GST.

Prices are based on site visits, if required, being in Sydney. Additional travel costs are required for site visits in other locations.

Payment terms are 50% deposit upon contract signing and 50% on completion (14 day terms).

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BIO

Having personally experienced how our always-on digital culture is compromising people’s wellbeing and is counter to optimal and sustainable performance, award-winning researcher and speaker Dr Kristy Goodwin is on a mission to promote employee wellbeing and bolster workplace productivity in an always-on digital world.

As one of Australia’s digital wellbeing and productivity experts, she shares practical brain-based hacks to tame tech habits and the latest evidence- based strategies to decode the neurobiology of peak performance in the technological era.

Senior business leaders and HR executives from the country’s top organisations engage Dr Kristy to help them promote employee digital wellbeing and performance. Her roster of clients includes Apple, Westpac, Deutsche Bank, Bank of Queensland, DLA Piper, Scentre Group, Randstad, the Reserve Bank of Australia, Cuscal, State Street, National Broadband Network and Foxtel.

Dr Kristy has worked with some of the biggest corporations in Australia:

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